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Help & support
Help & support

Contact our team for help with an existing project or service.

support@uiprocorp.com

Call Us
Call Us

Call us to speak to a member of our team.

+91 90064 05666

Business Department
Business Department

Discuss your website, mobile app, software, or AI automation project.

sales@uiprocorp.com

General Enquiries
General Enquiries

Get in touch with Uipro Corporation.

info@uiprocorp.com

+91 96180 56422

Patna Office
Patna Office

118/E, S.K.Puri, Boring Road, Patna - 800001

New Delhi Office
New Delhi Office

302, Plot No 13, Shiv Mandir Road, Sector 19 Dwarka, New Delhi 110075

Frequently asked questions

Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help

Contact Us
Contact Us Support Center

We provide four core services: Website Development, Mobile App Development, Software Development, and AI Automation. We build tailored digital solutions that support your business processes and goals.

Our team consists of highly skilled professionals with extensive experience in website development, e-commerce solutions, mobile app development, software development, and digital marketing. We have successfully delivered numerous projects across various industries, showcasing our expertise and commitment to excellence.

Absolutely! We have a portfolio of our previous work that demonstrates the quality and diversity of our projects. We would be happy to showcase our successful website development, e-commerce websites, mobile apps, software solutions, and digital marketing campaigns to give you a better understanding of our capabilities.

Security is a top priority for us. We follow industry best practices and employ robust security measures to protect websites and applications from potential threats. This includes using secure coding practices, implementing encryption, applying regular security updates, and conducting thorough testing to identify and address vulnerabilities.

We provide ongoing support and maintenance services to handle any changes or updates you may require for your website or application. Our team is available to assist with adding new features, making design enhancements, addressing technical issues, and ensuring that your digital assets remain up-to-date and optimized for performance.

To purchase our products, you can visit our website and browse our offerings. Once you have selected the desired product, you can proceed to the checkout process and make a payment through our secure payment gateway. If you have any questions or need assistance, our customer support team is available to help.

We accept various payment methods, including credit/debit cards, PayPal, bank transfers, and other online payment platforms. The available payment options will be displayed during the checkout process. If you have specific payment requirements, please contact our support team for further assistance.

Yes, we take the security of your payment information seriously. We use industry-standard encryption and secure payment gateways to ensure that your payment details are protected. Your information is encrypted and transmitted securely, and we do not store any sensitive payment information on our servers.

You will be charged for your purchase at the time of checkout. Once you have completed the payment process, the amount will be deducted from your chosen payment method.

You can contact our support team by phone, email, or through our support ticket system. Our contact information is available on the "Contact Us" page of our website. We strive to provide prompt and helpful assistance to address any inquiries or concerns you may have.

Our support team is available during regular business hours from 10AM to 10PM. However, we also offer 24/7 support or extended support hours for urgent or critical issues. Please check our website or contact our support team for the most up-to-date information on our support hours.

We make every effort to respond to support inquiries as quickly as possible. Response times may vary depending on the complexity of the issue and the volume of support requests. Typically, you can expect a response within 24 hours. Urgent issues will receive priority attention.

Yes, we offer technical support for our products/services. Our knowledgeable support team can assist you with technical questions, troubleshooting, and resolving any issues you may encounter. Please provide detailed information about the problem you are facing when contacting our support team to help us better understand your needs.

Yes, we provide training materials and documentation to help you effectively use our products/services. This may include user guides, tutorials, video demonstrations, or knowledge base articles. We aim to empower our customers with the resources they need to make the most out of our offerings.

If you encounter a bug or error, please report it to our support team with as much detail as possible. Include steps to reproduce the issue, any error messages received, and screenshots if applicable. Our team will investigate the problem and work towards resolving it in a timely manner.

We welcome customization and feature requests. Please contact our support team or submit a feature request through our website. We will evaluate your request and provide guidance on the feasibility and potential timeline for implementing the requested changes.

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